Xperience1st

Xperience1st is a customer experience technology firm specialising in CRM implementation and contact centre integration. Its work centres on two platforms: Salesforce CRM, which it implements and integrates to help organisations manage and transform their customer relationships, and Genesys Cloud, which it uses to deliver omnichannel contact centre capabilities so that customer interactions are joined up across every touchpoint.

The company operates within the customer experience, contact centre and CRM services segments, positioning itself at the intersection of these disciplines. Its team is described as being composed of experts with extensive experience in both Salesforce CRM and Genesys Cloud, working on the premise that technical depth in these platforms is central to delivering seamless customer experiences.

For those considering a role, Xperience1st offers competitive salary packages, comprehensive health insurance and opportunities for professional development. Working arrangements include flexible working hours and remote work options. The firm describes its environment as collaborative, with an emphasis on innovation and on valuing individual contributions; an interest in technology and in customer success is cited as a common thread among staff.