Teleperformance

Teleperformance provides outsourced omnichannel customer experience management, BPO, technical support, consulting and digital business solutions, with 380,000+ staff in nearly 80 countries.

Teleperformance is a global provider of outsourced omnichannel customer experience management, acting as a strategic partner to many of the world's largest companies across a wide range of industries. The company was founded in France and now employs more than 380,000 interaction experts in nearly 80 countries, supporting 265 languages and dialects. It is described as a premier provider of business process outsourcing services.

Its service lines cover Customer Care, Technical Support and Customer Acquisition, alongside consulting and analytics and digital integrated business solutions that combine technology with customer experience delivery. The consulting and analytics practice supports client customer relationship transformation, while the digital arm integrates technology into day-to-day service operations.

Teleperformance positions itself around consistent, reliable, flexible and intelligent customer interactions, delivered through innovative solutions and a partnership approach to client relationships. Work spans cross-industry customer experience management, business process outsourcing and technical support services, and is carried out worldwide for a global client base.