YoungWilliams

YoungWilliams is a government services company headquartered in Mississippi and the nation's largest provider of full-service child support operations. Founded in 1993, it employs more than 1,100 people and runs offices in ten states, working under contract with federal, state and local agencies to deliver public assistance programmes. Its remit extends beyond child support to SNAP, TANF, LIHEAP, housing and child care assistance, student financial aid and disaster assistance.

The company develops and operates technology for the agencies it serves. These systems cover customer service operations, payment processing, centralised operations and local office management. Its most recent product is Priya, an AI-powered digital assistant designed for human services programmes and built in partnership with Microsoft. Priya is intended to handle customer interactions across SNAP, TANF, child support and disaster assistance programmes.

YoungWilliams describes its work as combining long experience in service delivery with current technology, and states a standard of integrity and excellence in its operations. Employees work on programmes intended to make government services easier for agencies and for the citizens who use them. Further information is available at youngwilliams.com.