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Associate Member Support Specialist
Hinge Health
$17.00 – $28.00 / hour · Remote · United States
Hinge Health is a digital musculoskeletal clinic delivering personalized exercise therapy, virtual physical therapy, and pelvic floor care through a mobile app, supported by computer vision, AI care assistants, and a proprietary wearable device.
Hinge Health is a digital musculoskeletal (MSK) clinic founded in 2014 by PhD researchers Daniel Perez and Gabriel Mecklenburg. The company delivers personalized exercise therapy, virtual physical therapy, and pelvic floor care through a mobile app, combining clinical practice with technology. Its stated aim is to make expert MSK care accessible without long wait times, in-person appointments, or high copays.
The platform serves more than 25 million members and counts over 1,200 employer and health plan customers. Technical work spans computer vision, motion tracking, AI-powered care assistants, digital health technology, and wearable medical devices. Products include the Enso® device, a proprietary wearable used within the company's MSK care offerings, and computer vision motion tracking used to monitor member movement during therapy and exercise.
Care is designed around the individual rather than the healthcare system, with an emphasis on evidence-based interventions. Stated goals include helping members avoid unnecessary surgeries and reduce opioid use. Hinge Health operates in the healthcare, digital health, musculoskeletal care, and physical therapy sectors, serving employers and health plans.