Benjamin Franklin Plumbing of Boise, ID

Benjamin Franklin Plumbing of Boise, ID is a residential plumbing franchise operating in the United States and known as "The Punctual Plumbers". The Boise location is independently owned and operated, offering in-home plumbing services to homeowners under a national brand. It is part of the Authority Brands family of home service companies.

The work covers a broad range of residential plumbing services: drain cleaning, water heater installation and repair, sewer line services, leak detection and pipe repair. The company provides 24/7 emergency plumbing response, including nights, weekends and holidays, with no after-hours fees. Each location employs licensed, highly trained plumbers.

Two service guarantees define the customer offering. An on-time guarantee pays customers $5 for every minute a plumber arrives late, up to $300, and a 100% satisfaction guarantee applies to all plumbing work. Across the brand, customer reviews average 4.82 stars from more than 120,000 reviews, and Forbes named it Top Ranked Plumbing Company of 2024.

Franchisees are supported with unlimited training, integrated business management systems and marketing support. The stated operating premise combines local ownership and expertise with national brand strength, with an emphasis on punctuality, integrity and trust.